The debt collection process isnt perfect; reporting mistakes and lost information are common during the transfer of a debt from the original creditor to a debt collector. Fair Isaac is not a credit repair organization as defined under federal or state law, including the Credit Repair Organizations Act. We're available to help by phone at 1-800-444-8485 or online through our contact form. Im really trying to overcome some debt and past bad decisions and just when I was clear I get smacked with another collection. Work with Lemberg Law out of Wilton, CT. So i tried a lot and they wont do PFD, should i just pay to sprint and they would just have to delete the collections from my report ? They stop taking the money out of my account and listed it as a paid debt on my credit report. I wouldn't bother paying or contacting Convergence at all, they will probably be no help. So yeah. Convergent Outsourcing, Inc. is a debt collection agency. Houston Texas, Convergent Outsourcing Inc Attempted Scam Renton Washington, Convergent Outsourcing, inc This place is a RIP OFF, sent me a bill for $1,129.91 for an account i have never had. I called Dish to confirm this and they said they have no record of a debt. Neither one is in the wrong legally. The Convergent Outsourcing entry should no longer appear, in which case you can continue to make payments until you repay the debt. Convergent Outsourcing, Inc 800 SW 39th St/PO Box 9004 Renton, Washington USA Phone: 8662916364 Web: www.convergentusa.com Category: Cellular Phone Companies Convergent Outsourcing, Inc Scam Collection for Sprint Renton Washington Print this Report Email this Report Tweet Business Rating: Rate this business It may not be copied without the written permission of Ripoff Report. I am not paying them another dime. It took a few people and tries but they are finally deleting. To find the most relevant information concerning collections or credit card inquiries, please visit: https://money.com/how-to-remove-collections-from-credit-report/ or https://money.com/get-items-removed-from-credit-report/, Money Group, LLC For more information or to verify license status, visit the NMLS Consumer Access website at https://www.nmlsconsumeraccess.org/. All business will get complaints. If they agree that the entry is inaccurate, theyll remove it from your credit report. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. Sprint "The level of success achieved by most businesses can be directly correlated to the extent success is attained within the contact . The agent asked some questions, and at first I thought I was talking with someone from Sprint. ". I asked her if Convergent owned the debt. We understand that collections is often an emotional and overwhelming process. Even if someone you speak to says no, try someone else or on another day. They include a place for you to fill out your CC information or bank account information and smoothly send in the money. Sent collection notice for a bill with a wireless provider I have never used. Phone calls must be made during "reasonable hours" only. In business since 1950, Convergent is one of Americas leading collections agencies. https://www.sprint.com/en/landings/chat.html, https://www.elliott.org/company-contacts/. I was told I owed Cox communications 200 dollars from over 5 years ago. Estimated amount consumers saved since 1997: $15,590,010,907. ConsumerAffairs is not a government agency. I'm a 100% disabled veteran and have worked diligently to restore my credit after my military injury. This is an attempt to collect a debt by a debt collector, and any information obtained will be used for that purpose. If Sprint is willing to take payment, they will recall the debt from Convergent, Convergent has to remove the account since they no longer have rights to collect, and sprint has no reason to re-add the debt since they are paid off.. (sprint re-adding the collection is the unsure part) Not gonna say 100% but this is how it worked with T-Mo.. If it is their collection dept., did you try to get them to recall the debt? Convergent Outsourcing, formerly ER Solutions, is a U.S.-based debt collector. This company doesn't seem reputable. I have an old Sprint account that went into collections via Convergent Outsourcing. Equifax Credit Report is a trademark of Equifax, Inc. and its affiliated companies. It was easy and if you've been harassed by them you need to do this. Update: This article has been updated to reflect current contact information for Convergent Outsourcing and unverifiable information has been removed. Thank you, you have successfully subscribed to our newsletter! Convergent Outsourcing has many complaints against it on file with the Consumer Financial Protection Bureau and the Better Business Bureau, mostly regarding: These violate the Fair Trade Commission-mandated Fair Debt Collection Practices Act (FDCPA). Repackaged from Purchased from Amazon, stealing all certifications and false manufacturing markers from the packaging of NB food supplements. Convergent Outsourcing is not a scam. Phone Number listed as (800) 282-2644; additional original listing: Credit One Bank, N.A. If you have an account with us, were here to help! :'(. A goodwill deletion is where the debt collector agrees to stop reporting the debt out of goodwill. If there is no email on file, the consumer will be mailed a copy of their receipt. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Drug Rehab Deception Addiction Treatment Industry Rocked By Fraud & Abuse. They are a scam. Sprint as a matter of policy does not remove the bureau reporting for paid debt as this would violate their agreement with the agencies and the credit bureaus. On 07/06/2020, Sprint notified our office of a payment in the amount of $834.26. This is an attempt to collect a debt by a debt collector, and any information obtained will be used for that purpose. . Companies displayed may pay us to be Authorized or when you click a link, call a number or fill a form on our site. By clicking "TRY IT", I agree to receive newsletters and promotions from Money and its partners. Many people forget to pay a bill or find themselves short on funds, especially since the COVID-19 pandemic. See reviews below to learn more or submit your own review. I was told that if I paid them directly they would recall the account and it would not be reported on my credit reports. They sent my acc. If you paid the debt and you're currently in good standing with the original creditor, deleting the collection from your credit report is still a possibility. So, I called the number, and got on the phone with an agent. I've slowly over the past few years been getting some negative information removed from my credit report. Whatever the reason, make sure youre sincere and friendly in your letter, as Convergent Outsourcing are unlikely to grant your request if youre demanding and angry. If not, the collection on your report can stand as you had a valid debt, that was being collected from a valid debt collector. If so how did you proceed? I need some advice on how to proceed with this collection account. As Convergent Outsourcing, Inc., we operate as a third party debt collector for our clients. If this is the case, consider contacting a professional credit repair company. We believe in customer service and want to make it easy as possible for people to pay the debts they owe. This payment will be updated to the credit bureaus and they will be notified that the account is paid in full. (Sales might work too, you just want someone who can take your payment). For example, you may have a baby on the way or want to apply for a mortgage. The consumer can also call and request a copy to be sent to their physical address or their email. Once you reach an agreement, ask to get the terms sent to you in writing via certified mail, and dont make your first payment to Convergent Outsourcing until you receive it. Or, should I try to handle it through Sprint (since they own the debt). Ive seen many threads which detail how to remove this account by paying the original creditor, however my mom went ahead and paid convergent directly. Going to have to wait for someone to chime in with a more current collection Ill ask around .. Wonder what happens if you try to go in through Tmo vs Sprint and try to pay off the collection.do they just redirect you out Could try calling Tmo with no initial mention of a sprint collection.. if they dont redirect you to convergent. then offer to pay the sprint bill.. If that means pay in full, so be it. Your lender or insurer may use a different FICO Score than the versions you receive from myFICO, or another type of credit score altogether. Convergent generates proof of payment after your payment has posted, which means that it has cleared your bank and our bookkeeping department, typically this happens within 2 weeks of payment. How does that work ? If you find any inconsistencies, you can file a dispute with the three major credit bureaus. https://money.com/how-to-remove-convergent-outsourcing-from-your-credit-report/. Apparently it's some kind of credit card or something. I never spoke to them again. Therefore, its important to understand your consumer rights to prevent Convergent Outsourcing from walking all over you. Convergent Outsourcing, Inc. is a debt collection agency. I took the forums advice and sent a DV letter which they verified, I then proceeded to send a PIF/PFD letter on 8/30; today is 10/6 and still no response. In business since 1950, Convergent is one of Americas leading collections agencies. Like it or not. They're worthless and cowardly, and I hope anyone reading this doesn't have to deal with these bottom feeders. This piece of federal legislation prevents debt collectors from harassing customers to pay. Its location on this page may change next time you visit. To obtain this information, its best to contact the applicable credit bureau instead. to the credit bur. Consumers want to see how a business took care of business. She said to give them a call and try to settle for less with them. If you cannot afford to pay your debt in one payment, our representatives will work with you to setup a payment plan. Sprint cannot make exceptions to this policy. This is one of the reasons I love the forum, helpful recent experiences. SAVE THE CHAT! If someone knows please reply. I ended up paying the entire balance through sprint in order to get account removed. I have never had an account with Verizon! They might say yes or no. I called the Federal Bureau of Consumer Protection and filed a report. I'd only worry if they fail to indicate that you paid the debt. I have not had business with Dish for over 3 years and left them with a $0 balance. they cannot deliver what they say an insane amount of money Pittsburgh Pennsylvania, Attorney Sharon K. Campbell COLLUDES with Wells Fargo Dallas Texas, BlackSwanCapital.co Black Swan Enterprises Peter Tumbas Black Swan Capital The offered guaranteed low-cost financing if I first stepped in high-cost short term financing New York New York, Geeks Ondemand LLC, Lizeth Lagomarcino Papaleo Geeks Ondemand LLC, The Geeks Mob SCAM! For visitors with visual disabilities, access to this website, including our FICO Data Privacy Policy, is available through assistive technologies, such as BrowseAloud, JAWS, VoiceOver, Narrator, ChromeVox, and Window-Eyes. More details on software and accessibility are available at WebAIM.org. This outsourcing the initial collections is not that uncommon. Renton Washington, Jefferson Capital Systems LLC Convergent Outsourcing Inc St. Convergent Outsourcing, Inc. is a highly responsive, integrated customer engagement organization helping clients optimize relationships with their customers through enhanced, unified communication. It will pass in time. I asked if she was sure and she said yes. Dont click on those slick Ads! Convergent Outsourcing does not accept payment in exchange for credit deletion. I would invite you to contact our Compliance Department by Email at #COICompliance@convergentusa.com should you require further assistance. https://www.ripoffreport.com/reports/convergent-outsourcing-inc/renton-washington-98057/convergent-outsourcing-inc-scam-collection-for-sprint-renton-washington-1174751, Convergent Outsourcing, Inc. Convergent Outsourcing, Inc. CONVERGENT OUTSOURCING FRAUDULENT COMPANY Renton Washington, Convergent Outsourcing, Inc. Convergent Mailed me a notice to collect a debt that doesn't exist. Then a letter came from the saying I owe over $1200 to Dish Network and they are collecting. My secondary goal is to get this removed ASAP. Please call us at 1-800-444-8485. When I left Sprint in late 2015, all my devices were sent to T-Mob as trade-ins. Dorado, PR 00646, Metro Office Park Fair Isaac is not a credit repair organization as defined under federal or state law, including the Credit Repair Organizations Act. How do I setup a payment plan? I am requesting that Convergent delete the tradelines on my credit report because I have paid the original creditor and they have no permissible purpose by law to report on my credit. Our representatives will contact you in accordance with FDCPA standards in order to secure payment on your debt. I called T-Mobile and they said themselves I have never have owed any past debt in my 14 years with them. How those businesses take care of those complaints is what separates good businesses from the rest. She said that Convergent does not buy debt, they only attempt to collect the debt for other companies. Bryan Sankey is a Sprint Trainer at Convergent Outsourcing based in Renton, Washington. **FORWARD TO THEM A COPY OF YOUR CHAT TRANSCRIPT IF THE CSR SAID IT WOULD BE DELETED! Learn more. This often means constant collection calls, annoying letters, profane language, threats of lawsuits and other forms of harassment. Well start sending you the news you need delivered straight to you. If you weren't paying on it then it went to collections. geez that hurt but the future right? Convergent Outsourcing, Inc Scam Collection for Sprint Renton Washington. I let him know I didnt make this bill. I agree to Money's Terms of Use and Privacy Notice and consent to the processing of my personal information. As an accredited agency, all of our representatives take part in a thorough customer service and Fair Debt Collection Practices Act (FDCPA) compliance training program, which we follow up with ongoing training and quarterly testing. The letter needs to explain the reason for your late payment and why youre requesting removal. Re: Sprint sent account to collections, Convergent Outsourcing. GO over it with them and see what they got. The contact details for Convergent Outsourcing are: 800 SW 39th Street. 800 SW 39th Street, Suite 100Renton, WA 98057, 800-444-84857 am to 5 pm Pacific TimeMonday to Friday, New York City Residents: Please be advised that language access services, including the translation of information into a language other than English, may be available. Corporate Advocacy Program: How to repair your business reputation. Hence, the persistent phone calls and emails. I told her I want the account removed and she said Sprint would REMOVE the account after paying CO. Doubt they will remove it. All rights reserved. For more information or to verify license status, visit the NMLS Consumer Access website at https://www.nmlsconsumeraccess.org/. Maryland Residents: This agency is licensed as NMLS ID # 930053. Check your credit report 30 days after you make your first payment. I'm going to keep trying but need some insight or anyone with experience that has had success with a PFD. Equifax Credit Report is a trademark of Equifax, Inc. and its affiliated companies. Further information is available in our FICO Data Privacy Policy. @new_earthThank you for sharing. Addtnl phone number: (877) 231-8886, states this Midland Credit Management has offices at 2365 Northside Drive, Suite 300, San Diego, CA but direct payments to Los Angeles, CA . A program that benefits the consumer, assures them of complete satisfaction and confidence when doing business with a member business. It was gone off my reports within 2-3 days. They collect debts for financial institutions like Credit One Bank and PayPal, and telecommunication companies like Sprint and Verizon. Since they were on leases that left me on the hook for around $1400. All FICO Score products made available on myFICO.com include a FICO Score 8, and may include additional FICO Score versions. Guaynabo, PR 00968. this link is to an external site that may or may not meet accessibility guidelines. People would take advantge of it, skip a payment, and get a deletion. Some people have been lucky and it was deleted right away, though. Caller I.D. All rights reserved. I just went through this, except the CA for mine was ERC. Don't dispute again, it will come back validated. Work with Sprint directly if they still own the debt. I also called convergent and they only collecting on sprint behalf. I paid $834.26 directly to Sprint on July 5th and received a confirmation number of 123456789 for my payment. When you receive the documentation from Convergent Outsourcing, review it carefully, and make a note of any inaccuracies. Further information is available in our FICO Data Privacy Policy. I received a collection letter that I owed T-Mobile 166.80. Opinions expressed on this site are the author's alone, not those of a third-party entity, and have not been reviewed, approved, or otherwise endorsed. Except when it drops off the credit report. The records of Verizon Wireless show that your balance of $38.63 is due in full. If I pay within 14 days of receiving the letter I only have to pay a third of the $1200.I never used Dish Network. These people need to be stopped. It collects on behalf of companies and businesses in a variety of industries, including: Health care providers Telecommunication suppliers such as Sprint and T-Mobile Financial institutions This scenario has been reported to federal bureaus, Trustpilot, Resolver and now you. A translation and description of commonly-used debt collection terms is available in multiple languages on the New York City Department of Consumer and Worker Protections website, www.nyc.gov/dca. There, you will be able to submit your phone number to our Do Not Call list. I called CO and attempted a PFD (just in case Sprint CSR was full of hot air). I don't think however that once you have the debt paid (however you do it) you should worry about on your report. It's a scam to collect money from people who pay what they owe. Fair Isaac does not provide "credit repair" services or advice or assistance regarding "rebuilding" or "improving" your credit record, credit history or credit rating. Convergent Outsourcing is one of America's leading collection agencies. strict standards for business conduct. These notices included your right to dispute the balance owed. Sign up to receive our free weekly newsletter. Do I need to get them to prove what I owe? Maybe a pay for delete will help me save some money. FICO, myFICO, Score Watch, The score lenders use, and The Score That Matters are trademarks or registered trademarks of Fair Isaac Corporation. Fraudulent collection letter Renton Washington, Convergent Outsourcing INC They are trying to collect money on a collection that does not exsist renton Washington, Convergent Outsourcing,Inc Galaxy Asset Purchasing Sending past due debt notices that aren't on my credit report. I have the same collections from sprint thru convergent outsourcing on my credit report. https://www.ripoffreport.com/reports/convergent-outsourcing-inc/renton-washington-98057/convergent-outsourcing-inc-scam-collection-for-sprint-renton-washington-1174751. Copyright 2022 Consumers Unified LLC. If you are unsure whether we have your current information, call us to confirm that your email and mailing address are correct and request any necessary corrections. Some collectors will offer a pay for delete, you agree to pay, under the condition that they agree to remove it from your creditsome creditors will do it, and I hear some will tell you that they will. 800 SW 39th Street, Suite 100Renton, WA 98057, 800-444-84857 am to 5 pm Pacific TimeMonday to Friday, New York City Residents: Please be advised that language access services, including the translation of information into a language other than English, may be available. Celebrity Skin Cream wrinkle cream rip-off advertisements US Based and Foreign companies bilked consumers out of Hundreds of Millions of dollars over the past 7 years. FTC's website on credit. Lots 81-82 Street C Advertisers above have met our What's funny is , I've never had any business dealings with Citizens Bank ever Renton Washington, Convergent Outsourcing, Inc. Its possible that the information Convergent Outsourcing has regarding your debt is incorrect or that the debt doesnt even belong to you. I told them I had never had an account with this place and have NEVER owed such an amount to anyone. Do I handle the debt through Convergent? I received a letter from Convergent saying sprint placed my account with their office for collection. Least it wont be counted as owed any longer and can age off in time. 7 calle 1, Suite 204 Convergent Outsourcing is a legitimate debt collection company. Can I get some insider knowledge or feedback? I had an unpaid bill with Sprint that was sent to Convergent Outsourcing. Convergent Outsourcing's other names We believe in customer service and want to make it easy as possible for people to pay the debts they owe. Convergent Outsourcing, Inc. is a third party debt collection agency and member of ACA International with over 60 years of experience in the collections industry. Convergent Outsourcing, Inc. is a debt collection agency. I swapped services from Sprint to Verizon and have been paying the bill down but it's been over a month since the final bill. As a result of our investigation we are replying with the following information: On 1/18/2017, Sprint placed this account in our office to collect a balance on their behalf of $834.26. It is on my credit report now. Fair Isaac does not provide "credit repair" services or advice or assistance regarding "rebuilding" or "improving" your credit record, credit history or credit rating. If that happens then show proof your payment was to Sorint direct and it would be deleted. PRIVACY NOTICE: When you visit this website we collect your browsing activities on our site and use that information to analyze and research improvements to the website, and to our products and services. They said according to sprints policy they cannot delete from the trade line. Contact Convergent Outsourcing Contact Us If you are trying to stop calls from 770-870-1070 Convergent Outsourcing, please visit our Stop Collection Calls From Convergent Outsourcing page. I have sent numerous validation letters and no response! I paid them in full. All rights reserved. I called Sprint to get the debt recalled-the lady was super nice and told me that if I paid sprint I would have to pay the entire balance ($1083) and that the account was with Convnetgent Outsourcing. Convergent Outsourcing was the most recent CA to report on this debt. For more information about reviews on ConsumerAffairs.com please visit our Arm yourself with this knowledge so you can negotiate with Convergent Outsourcing, or any other debt collector, confidently. Renton Washington, Convergent Outsourcing , Inc Galaxy Asset Purchasing , LLC I recieved a bill past due in the amount of $4,505.44. If you havent received proof of payment within two weeks, please check your junk/spam box in your email to make sure it doesnt appear there. I suspect the contract was hidden in the purchase of the I pad. Shortly after paying it off they noted on my credit report that the debt was cleared. thanks, just paid it. BUT UNJUST DONT PROSPER. That said, about six months later I decided to clean this up. I got a letter stating I owed monies to Sprint. . Companies across the United States contact us to help them recover debts. Consumers love to do business with someone that can admit mistakes and state how they made improvements. Houston Texas, Galaxy Asset Purchasing, LLC Convergent Outsourcing, Inc. Copyright 1997-2023 Ripoff Report. Corporate Advocacy Program - Verified Status, How To Get Your Report Featured On All Report Pages. After you submit your information, calls to your number will stop within 24 hours. If its still there, contact the agency and remind it of the agreement, and make it clear that you wont make another payment until it removes the entry. In full! If you make this agreement, you MUST have it in writing, if it isn't is writing, there is no agreement. My tertiary goal is to pay as little as possible. Learn more. For more information, read, How to Remove First Federal Credit Control from Your Credit Report, How to Remove First National Collection Bureau, Inc. from Your Credit Report, How to Remove Frontline Asset Strategies from Your Credit Report, How to Remove DCM Services from Your Credit Report, How to Remove FMA Alliance from Your Credit Report, remove the collection entry from your credit report, How to Remove Convergent Outsourcing from Your Credit Report, Telecommunication suppliers such as Sprint and T-Mobile, Failing to respond to debt validation requests. This claim is in fact, spelled out directly on convergent's website: Convergent Outsourcing is not a scam. Convergent Outsourcing does not buy or own your debt. Somehow before I did they bought the debt and are reporting it. And that my Identy had been stolen last year. Tell us has your experience with this business or person been good? That's if they're reporting. Make sure they're going to recall the debt. I got a letter from these people saying that I owe T-Mobile $57.00. And lastly, seek counsel from a consumer protection attorney for a free consultation. Miami Florida, Old Town Atelier Dan Kolar Alexandra Kolar Press and Ink Scamming and Blocking Paying Customers Temecula California, Full Service Network Jason Soltis, David Schwencke (CEO) They could not provide phone services needed, had to change providers after working with them for months to fix things. All rights reserved. Convergent Outsourcing received and responded to numerous requests for validation as well as requests for credit deletion in exchange for payment. We also understand that you may be hesitant to give your information over the phone or online. FAQ. When you register for our products and services, we also collect certain personal information from you for identification purposes, such as your name, address, email address, telephone number, social security number, IP address, and date of birth. You also are directed to manage your account at midlandcreditonline.com. Therefore, its important to request debt verification ASAP. How long does it take for my credit report to update after I make a payment. Play video Make A Payment If you have an account with Convergent, you can make a payment online or call us at 800-444-8485. The only advice I can offer you is not to feed into their urgency. Press question mark to learn the rest of the keyboard shortcuts. This is exactly what it sounds like: These types of agreements are rare, but a debt collector may agree if its desperate for your payment. We value your privacy. The account is in the amount of $621. Reddit and its partners use cookies and similar technologies to provide you with a better experience. We sincerely hope this represents a satisfactory resolution to your concerns. If you contact Sprint direct they should collect payment which would force them to pull the collection thus deleting the collection. They were one of my last collections some months back and although my situation is slightly different, they removed the collections on my report immediately when I settled with them. Our company complies with the standards outlined in the FDCPA and values both professionalism and customer service. Work with Lemberg Law out of Wilton, CT. Calls coming from Atlanta, Georgia. I contacted this Convergent outsourcing thinking they were a business that fights for the rights of consumers. I called sprint again and lady that I barely understood anything said that if i pay in full my account will go out from collections. Contact. We believe in customer service and want to make it easy as possible for people to pay the debts they owe. The more complaints are filed by consumers, the more likely they will be investigated for fraud. The best way to prevent an old debt from affecting your future financial opportunities is to remove the collection entry from your credit report. FTC's website on credit. Do you owe Convergent Outsourcing money? which I'm still thrilled about-fact is had I paid my bill on time and not defaulted I wouldn't be trying to clear it up haha so it all worked out. They stated update will occur. I had new devices on T-Mob so any blacklisting didn't affect me. What the BBB has done to consumers for over 100 years is one of the many reasons why Ripoff Report was created.

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