All InPost Lockers are in well lit, safe and secure areas with ample parking. For International returns you will need to pay for your return, you can find out the postage price in the portal or you will be asked to download a returns label and pay for postage at your local post office. Please turn it on so that you experience this sites full capabilities. You can unsubscribe at any point. GET UNLIMITED NEXT DAY DELIVERY WITH PREMIER!*. Please return unsuitable items in its original packaging. Just pop your items in something non see-through, sealable & waterproof. Your browser's Javascript functionality is turned off. All InPost lockers are accessible 24/7 meaning no more queues or waiting in, enabling you to collect your order at your earliest convenience in as little as 7 seconds! " posted 2 years ago - Anonymous " there returns is a joke, and the clothing quality is terrible don't recommend purchasing from here " Your browser's Javascript functionality is turned off. For International returns you will need to pay for your return, you will need to generate your returns label via the portal. Pierced jewellery cannot be returned for health and hygiene reasons, unless in a sealed and unopened packet. If you have any questions about extending your invoice, please contact Klarna. Tell us what you are returning and why. Product name and codes of the items you returned. You wont be able to attach an image of the proof of postage just yet (unless youre contacting us via WhatsApp) but make sure you have one ready for when you receive a reply from us. No packaging, no problem! boohoo aren't able to extend your invoice. It takes up to 24 hours from your return being processed by us for your invoice to be updated. Please note, if you choose to return via any method other than one of our chosen carriers, you will remain responsible for the item(s), including any loss or damage, until we receive. If you paid for your order with a gift card, store credit or a voucher, a replacement to the value of the refund will be issued minus the cost of 1.99 for returning the item to us. Unfortunately we cannot accept returns after this time. Keep an eye on your return tracking. Once you have processed your return in the portal you're ready to post it off. Once our checks are complete well refund your credit/debit card. Youll find these alternative methods below: Write to us via post: boohoo, PO Box 553, Burnley, BB11 9GD. Just pop your items in something non see-through, sealable & waterproof. blocking them. We dont offer exchanges right now. We have printer-less options too if you dont have a printer! Find out how to return With just one click you can reduce the energy used by this website. 4 Once you have processed your return in the portal, you're ready to post it off You'll get an email once we receive your returned item. 4. Cargos, If this happens to you and you think weve made a mistake, you can Contact Us and we will discuss the matter with you further. This does not affect your statutory rights. Please note, we cannot offer refunds on cosmetics and pierced jewellery. Tell us what you are returning and why :). 3 Select your preferred return option Print returns label at home or in store options. Simply return your item(s) and reorder for a replacement. 90z Revival, You will need your order number and email/last 4 digits of your phone number. If you paid for your order with a gift card, store credit or a voucher, a replacement to the value of the refund will be issued. boohooMAN is a global online fashion retailer offering thousands of menswear styles so you can stay ahead of the trends. If youre cancelling your contract with us but have already received your order, youll need to return the item(s) to us, see how to do this below. Vests. If this happens to you and you think weve made a mistake, you can Contact Us and we will discuss the matter with you further. 3. Select your preferred return option (Print returns label at home or in store options). Beauty products, accessories and fashion facemasks cannot be returned for hygiene reasons. Log onto our portal here. By subscribing, you agree to receive marketing communications from boohoo by email. Shop from our range of items including t-shirts, jeans, knitwear, sweats, coats and accessories; if you want it, we're pretty sure we've got it! Underwear and swimwear can only be returned if the hygiene seal has not been removed. For International returns (inc Channel Islands & Isle of Man) you will need to pay for your return, you will need to get your returns label via the portal. Shorts. Please note a returns charge of 1.99 per parcel will be deducted from your refund amount. Login to Boohoo's returns portal. Items must be unworn and unwashed with the original labels attached. Don't worry, if this does happen we will contact you first. If you have already paid your invoice or the value of your return is higher than your outstanding balance, then you will receive a refund from Afterpay for the items that you have returned. Unfortunately we don't offer an exchange facility. By subscribing, you agree to receive marketing communications from boohoo by email. If you've returned items from an order paid for with Klarna, and you're near the end of your invoice period, we'd recommend extending the deadline to avoid payment charges, this can be done by contacting Klarna or via the Klarna app. Hear about exclusive offers, get early access to collabs & quicker checkout. Items must be returned within 28 days of receipt. Copyright 2022 boohoo.com. 3 Select your preferred return option Print returns label at home. If youre cancelling your contract with us but have already received your order, youll need to return the item(s) to us, see how to do this below. If you are a customer in the European Economic Area (EEA), you have 28 days to return your item(s) after receiving your order. weareMAN. You've got 28 days to send something back to us from the day you receive it. You'll get an email once we receive your returned item. We'll refund your delivery charge if you return all of the items from the order and cancel your contract with us within 14 days for any countries within the EEA. There are a couple of other ways to cancel your contract with us. You may be liable for import and pay a custom duty charge for orders over the customs threshold. Please wait 14 days before contacting us about your refund if you havent heard from us yet. With loads of styles landing each week and regular trend updates you can be sure to get the latest. Hear about exclusive offers, get early access to collabs & quicker checkout. Read about their experiences and share your own! Cargo Pants, AUSTRALIAN RETURNS LABEL You'll get an email once we receive your returned item. Copyright 2022 boohoo.com. 3. You don't need to remember to keep your proof of postage - it's all digital! There is no returns label in my parcel, how do I return? refund your credit/debit card. Pierced jewellery cannot be returned for health and hygiene reasons, unless in a sealed and unopened packet. Please use the address label or QR code provided, any handwritten address labels will cause delays with your refund and may mean you need to pay import VAT and a customs duty charge. If your items dont make it back to us, youll need to open a dispute with the carrier. Great, happy shopping! You'll no longer receive a delivery note in your parcel. Well make sure to keep you in the loop and send you an email as soon as your parcel arrives back at our warehouse, and again when we have processed your refund. Please note: In the event of a discrepancy between the value of the returns entered in the portal and the actual items recieved we reserve the right to recover any shortfall from you. If you've returned items from an order paid for with Zippay, and you're near the end of your invoice period, we'd recommend making the outstanding payments by the deadline to avoid payment charges. Unfortunately we cannot accept returns after this time. Copyright 2022 boohoo.com. We'll refund your delivery charge if you return all of the items from the order and cancel your contract with us within 14 days for any countries within the EEA. Returns via the portal are fully tracked. If this happens to you and you think weve made a mistake, you can Contact Us and we will discuss the matter with you further. You can unsubscribe at any point. get the item of your choice. You will need your order number and email/last 4 digits of your phone number. Log onto your Portal here . Once you have processed your return in the portal you're ready to post it off! them or get a refund. Ive paid with Afterpay How do returns & refunds work? Returns are FREE for premier customers. You can return your item to us for a refund, and then place a new order to Click here to generate and print off your returns label and to find your nearest store. You've got 28 days to send something back to us from the day you receive it. Login to our returns portal. If you contact us via the 'Contact Us' form please have an image of the faulty item ready for when you receive a reply as you wont be able to attach the image on the form just yet. Returns are a standard charge all year round and you can track them as they make their way back to our Australian hub in Sydney. By enabling them, you are agreeing to our. With just one click you can reduce the energy used by this website. Please note: In the event of a discrepancy between the value of the returns entered in the portal and the actual items received we reserve the right to recover any shortfall from you. There will be a charge for returning the item to us at a fixed amount of 1.99 which will be deducted from the amount to be refunded to you. Shop from our range of items including t-shirts, jeans, knitwear, sweats, coats and accessories; if you want it, we're pretty sure we've got it! For any product purchased via boohooMAN's TikTok Shop, returns and refund terms and conditions can be found on the TikTok Shop. Shop from our range of items including t-shirts, jeans, knitwear, sweats, coats and accessories; if you want it, we're pretty sure we've got it! If you receive faulty goods, you may also have a right to return these goods and to ask us to repair or replace them or get a refund. You will need your order number and email/last 4 digits of your phone number. If you are looking for boohooman returns portal, simply check out our links below : Table of Contents. You will need your order number and email/last 4 digits of your phone number. You can return your item to us for a refund, and then place a new order to get the item of your choice. Orders placed between 16th Nov 22 and 15th Dec 22 are eligible for an extended return period of 45 days. Login to our returns portal. If you paid via PayPal it can take up to 48 hours from receiving your refund confirmation email for the refund to show in your account. If you paid for your order with a gift voucher or store credit, this will be credited back to your boohoo.com account. Well be sure to keep you updated and send you an email as soon as your parcel arrives back at our warehouse, and again when we have processed your refund. Repack your items. Please note we've extended our returns to 28 days so a typical refund may take longer than usual. Please note we've extended our returns to 28 days so a typical refund may take longer than usual. Hoodies, You may be liable for import VAT (normally applied to goods over 15) and pay a custom duty charge (if your order value is over 135). Please note, we cannot offer refunds on pierced jewellery or on swimwear if the hygiene seal is not in place or has been broken. For all other International customers, please return unsuitable items within 14 days of the date you receive the parcel. To help us get this fixed for you ASAP, when you first contact us please include the following information; (The product name and code can be found on your order confirmation email). I can't see the refund on my bank statement. Whether you're on website or app, just flip the switch! this If you have already paid your invoice or the value of your return is higher than your outstanding balance, then you will receive a refund from Quadpay for the items that you have returned. You don't need to remember to keep your proof of postage - it's all digital! You may be liable for import VAT (normally applied to goods over 15) and pay a custom duty charge (if your order value is over 135). You have 30 days to cancel your order because you have changed your mind. If your items dont make it back to us, youll need to open a dispute with the carrier. Your refund will be processed once we've received your unwanted items. To experience the full world of Boohoo, please enable these or check whether another program is Copyright 2022 boohoo.com. Make sure you keep your proof of postage! All rights reserved. We've gone paperless! weareMAN. Make sure you keep your proof of postage! 4. Well make sure to keep you in the loop and send you an email as soon as your parcel arrives back at our warehouse, and again when we have processed your refund. What should I do if I receive an incorrect or faulty item? This two week period starts from the day after you receive your order (or from the day after you receive the last Please note, if you choose to return via any method other than one of our chosen carriers, you will remain responsible for the item (s), including any loss or damage, until we receive. All returns are quality checked items should be returned in a new and unused condition with labels attached and wherever possible sent back in the original packaging. Where we suspect fraudulent activity, including but not limited to circumstances where there are suspicious claims relating to orders having been placed, but not received, or if we suspect that you are returning items after they have been used or worn, or items returned do not match what you ordered, we reserve the right to withhold refunds and block your account (and any associated accounts) from placing orders in future. NEW - Want a fully tracked, cost effective and convenient way to send returns? Your return arrives back at boohooMAN! On dirait bien que vous nous rendez visite sur. From the Orders Details menu, select Returning an Order. If your items dont make it back to us, youll need to open a dispute with the carrier. We don't refund delivery charge for those countries listed outside of the EEA. US returns are simple and low cost. You can return your item to us for a refund, and then place a new order to get the item of your choice. 3. Print off your returns label and attached it to your parcel. Please note, if you choose to return via any method other than one of our chosen carriers, you will remain responsible for the item(s), including any loss or damage, until we receive. Keep an eye on your . Pay for the postage and print off your label. If you have a shipping related question or maybe you need to track your order. If your items dont make it back to us, youll need to open a dispute with the carrier. It can usually take up to 7 working days (excluding weekends and bank holidays) from the date of your return for your If you decide to keep one of the items, you need to pay for delivery. Re-pack the item in its original packaging with labels and tags still attached. The funds should appear on your bank statement within 3-5 working days (how long depends on your card issuer). We dont offer exchanges right now. Our team will make sure all is in order and authorise your refund - this could take us up to 3 days once it arrives back in our warehouse. This does not affect your statutory rights. BOOHOO PREMIER. If your items dont make it back to us, youll need to open a dispute with the carrier. If its been 14 days, well get this looked into for you ASAP; just head over to our Contact Us section with the below information. If your bank account is linked to your PayPal account it can take a further 14 days for this refund to hit your bank account - this is due to PayPal processing times. Print returns label at home or in store options. Your return arrives back at boohoo! You can do this by filling out the form on our Customer Service Hub For some banks and credit cards your refund can show on the same date as the original purchase, sometimes it can also show as the same transaction. *Extra 10% discount sent via email to new subscribers only. For all other International customers, please return unsuitable items within 30 days of receiving your item(s). You don't need to remember to keep your proof of postage - it's all digital! You've got 28 days to send something back to us from the day you receive it. Please note that if you choose to return via any method other than one of our chosen carriers (options given when arranging a return via our portal below), you will remain responsible for the items, including for any loss or damage, until we receive them. To save on returns cost, its best to return your items in one parcel. With just one click you can reduce the energy used by this website. With hundreds of styles landing each week and regular trend updates you can be sure to get the latest. Take your parcel to your local Parcel Connect store, where you'll receive proof of postage. You'll get an email once we receive your returned item. 2. Click here to view our full Returns Policy. We're sorry to hear that you've received an incorrect or faulty item. Using your own method of return, refunds will only be processed once the items have arrived to our warehouse. Returns cost $4 and you can track them as they make their way back to our US hub in New York. We don't refund delivery charge for those countries listed outside of the EEA. If its been 14 days, well get this looked into for you ASAP; just head over to our Contact Us section with the below information. 2. Copyright 2022 boohoo.com. Repack your items (These need to be unworn/unwashed/unused and with original tags). A typical refund will take up to 14 days + your banks handling time. Well be sure to keep you updated and send you an email as soon as your parcel arrives back at our warehouse, and again when we have processed your refund. Well make sure to keep you in the loop and send you an email as soon as your parcel arrives back at our If your items dont make it back to us, youll need to open a dispute with the carrier. If you use the returns portal, the process for returns is as follows: Repack your items. Please note, that returns will be made at your own cost. Unfortunately we don't offer an exchange facility. Please note, we cannot offer refunds on pierced jewellery, cosmetics & fashion masks or on swimwear if the hygiene seal is not in place or has been broken. Om van de volgende voordelen te genieten: https://www.boohooman.com/us/oversized-palm-shirt-and-swims/BMM38682.html, California Transparency in Supply Chains Act, UPS Access Point Express Saver Collection. For International returns (inc Channel Islands & Isle of Man) you will need to pay for your return, you will need to get your returns label via the portal. Using your own method of return, refunds will only be processed once the items have arrived to our warehouse and If your items dont make it back to us, youll need to open a dispute with the carrier. Unfortunately we don't offer an exchange facility. Your return arrives back at boohoo! All rights reserved. Boohooman Returns Portal. Beauty products, accessories and fashion facemasks cannot be returned for hygiene reasons. Repack your items. 4 Once you have processed your return in the portal, you're ready to post it off You'll get an email once we receive your returned item. You will need your order number and email/last 4 digits of your phone number. 1. Items must be returned within 28 days of receipt. If you wish to return a faulty item purchased from a pop-up store or event then please contact Customer Support. Om van de volgende voordelen te genieten. .b-ngvip-title { Please note that where a product is purchased at a boohooMAN pop-up store or event, boohooMAN will only accept returns and refund payment where the product is faulty. All returns are quality checked items should be returned in a new and unused condition with labels attached and wherever possible sent back in the original packaging. 2. There are a couple of other ways to cancel your contract with us. For some banks and credit cards your refund can show on the same date as the original purchase, sometimes it can also show as the same transaction. You can generate a returns label from our website, attach it to your parcel and then send it back to us. We'll dim the screen throughout the website and remove images where possible for a lighter, faster experience. Following the prompts, enter the order details as instructed. Thats why before checking out, its important you acknowledge that you understand this. You'll get an email once we receive your returned item. You may be liable for import and pay a custom duty charge for orders over the customs threshold. On receiving your return the next step is for us to check the item(s). If your bank account is linked to your PayPal account it can take a further 14 days for this refund to hit your bank account - this is due to PayPal processing times. The value of any items returned will be deducted from your final payment first, you can find out more and see an example of how this works by clicking here. Login to our returns portal. https://www.boohooman.com/ie/customer-service#folder-cs-folder-contact You are of course welcome to return any unwated items back to us for a refund, you can log and arrange this on our return portal here: https://boohooman.returns.international/ Have a great day and take care, Fiona For USA, Canada, Australia and New Zealand customers please return items within 28 days of the date shown on your dispatch note. Returns and Refunds | Boohoo If youve received an item thats not in perfect condition please head over to our Contact Us section so we can get this fixed for you. For International returns you will need to pay for your return, you will need to generate your returns label via the portal. Returns via the portal are fully tracked. You'll then receive a refund as per the policy above, minus any charge for returning the item as specified above. Please note, we cannot offer refunds on cosmetics and pierced jewellery or on swimwear and lingerie if the hygiene seal is not in place or has been broken. If you have a delivery related question or maybe you need to track your order. Tell us what you are returning and why. On receiving your return the next step is for us to check the item(s). *Extra 10% discount sent via email to new subscribers only. For USA, Canada, Australia and New Zealand customers please return items within 28 days of the date of delivery. 4. If you receive an incorrect or faulty item, we will let you know whether you need to return the item to us and if you wish to exercise your legal right to reject the item you must return it to us. Refunds will not be given if they do not comply with our returns policy. Log onto your Portal here . 1. Hoodies, 90z Revival, We don't refund delivery charge for those countries listed outside of the EEA. A returns charge of 2.50 per parcel will be deducted from your refund amount. You can unsubscribe at any point. You dont need to remember to keep your proof of postage its all digital! 4 Once you have processed your return in the portal, you're ready to post it off You'll get an email once we receive your returned item. You wont be able to attach an image of the proof of postage just yet (unless youre contacting us via WhatsApp) but make sure you have one ready for when you receive a reply from us. blocking them. Were really sorry to hear that youve received an item thats not in perfect condition. Items must be unworn, unwashed and unused with the original labels still attached. Your return arrives back at boohooMAN! Please dont use any faulty items after finding the fault, or we may not be able to provide a refund. Jeans, weareMAN. Login to our returns portal You will need your order number and email/last 4 digits of your phone number. On receiving your return the next step is for us to check the item(s). Hear about exclusive offers, get early access to collabs & quicker checkout. Graphic Tees. No packaging, no problem! To experience the full world of Boohoo, please enable these or check whether another program is You are using an unsupported browser or your browser might be in the Compatibility View mode, Your cookies are disabled. This cancellation period starts from the day you have received all of the items in your order. We've gone paperless! A typical refund will take up to 21 days, thats 14 days you returning and us processing it, with up to 7 days for it to make its way through the banking system. 1. Your browser's Javascript functionality is turned off. To experience the full world of Boohoo, please enable these or check whether another program is warehouse, and again when we have processed your refund. If you paid for your order with a gift voucher or store credit, this will be credited back to your boohoo.com account. Once our checks are complete well refund your credit/debit card. We cannot offer refunds on grooming products, fashion masks or swimwear/underwear if the hygiene seal is not in place or has been broken/tampered. The funds should appear on your bank statement within 3-5 working days (how long Login to our returns portal You will need your order number and email/last 4 digits of your phone number. What should I do if I receive an incorrect or faulty item? Graphic Tees. Securely attach the Parcel Connect label to your parcel covering the original delivery label. Using your own method of return, refunds will only be processed once the items have arrived to our warehouse. See our. Just follow the steps below: If you have any questions about extending your invoice, please contact Afterpay. 1, 2, 3! If you paid via PayPal it can take up to 48 hours from receiving your refund confirmation email for the refund to show in your account. Just pop your items in something non see-through, sealable & waterproof. If you have a delivery related question or maybe you need to track your order. form where youll also find details on how to return your item(s). Please turn it on so that you experience this sites full capabilities.

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